Privacy Policy

We collect information you provide directly to us when making purchases, creating an account, or communicating with support. This includes your name, shipping address, billing details, email, phone number, and transaction records.

Browsing & Device Data

How We Use Your Information

When you visit Trendora, our system automatically gathers device data including your IP address, browser type, device identifiers, time zone settings, and website navigation patterns using standard essential cookies and log files.

We process personal data to fulfill orders, arrange global shipping, process secure payments, communicate delivery tracking updates, resolve support requests, prevent checkout fraud, and ensure continuous website security and optimization.

How We Share Information

Data Retention & Security

We share essential customer data with trusted partners including payment processors, shipping carriers, and security infrastructure services. We never sell, rent, or trade your personal details to third parties for marketing purposes.

Order and transaction data is retained only as long as required for order completion, legal accounting compliance, and store administration. We utilize Hostinger web hosting infrastructure and Medusa technology with robust data security controls.

Your Legal Rights

Policy Changes & Contact

Under UK GDPR and global data privacy standards, you have the right to access, rectify, or request deletion of your personal data. You may also request data portability or opt out of non-essential communications at any time.

Trendora reserves the right to update this Privacy Policy at any time to reflect operational or regulatory changes. Any revised terms take effect immediately upon being posted on this webpage.

Cookies & Children's Privacy

Contact Us

We use cookies to maintain shopping basket functionality and analyze traffic patterns. Refer to our Cookie Policy for details. Trendora does not intentionally collect or request personal details from children under sixteen years old.

If you have questions regarding this Privacy Policy or wish to exercise your legal privacy rights, please submit your request through our online contact form or write directly to privacy@trendorastore.co.uk.